Top 10 pet insurance claims for cats and dogs

Learn about the most common health conditions in cats and dogs. And how Tesco Pet Insurance can help with your vet bills.

Published: 22 May 2026

A dog and cat sit side-by-side on a couch.

Pet insurance and your pet’s health

Pets are part of the family. When they’re sick or injured, it can be a worrying - and expensive - time.

That’s why it can help to learn about the most common health problems they’re likely to face. And, if you don't already have cover, how pet insurance can help with the cost of treatment.

Here, we highlight the top 10 Tesco Pet Insurance claims for cats and dogs. We also explain what these problems are, what to look out for, and how pet insurance can help with your vet bills.

    What are the most common pet insurance claims?

    Tesco Pet Insurance claims data shows that many pets visit the vet for the same type of health problem more than once.

    Some issues are linked to age, others to breed, and some are just part of everyday life for pets that like to explore.

    Our claims data also shows that:

    • Dogs are more likely to be claimed for between 5 and 8 years old.Dogs are more likely to be claimed for between 5 and 8 years old.
    • Cats often develop problems later in life, around 11 to 12 years old.Cats often develop problems later in life, around 11 to 12 years old.

    Top 10 pet insurance claims for dogs

    Below are the most common claims for dogs with Tesco Pet Insurance. And how much the average payment for treatment is.

    Without pet insurance for your dog, you’d have to pay for the total cost of treatment yourself. You’d also be responsible for the cost of any treatment above the level of cover you’ve chosen.

      Rank

      Condition

      Average claim payout

      1

        Miscellaneous Lump

          £524.01

            2

              Lameness

                £828.32

                  3

                    Dental Disease

                      £241.26

                        4

                          Allergies

                            £371.97

                              5

                                Foreign Body

                                  £1,031.50

                                    6

                                      Arthritis/Degenerative Joint Disease

                                        £353.59

                                          7

                                            Epilepsy/Seizures

                                              £646.50

                                                8

                                                  Vomiting

                                                    £695.48

                                                      9

                                                        Otitis (inflammation or infection of the ear)

                                                          £299.74

                                                            10

                                                              Vomiting and Diarrhoea

                                                                £691.22

                                                                  Source: Tesco Pet Insurance claims payment data, January 2025-February 2026. Provided by Pinnacle Insurance Ltd.

                                                                    Top 10 dog insurance claims explained

                                                                    Here’s more info to help you deal with the most common dog health problems.

                                                                    1. Lumps
                                                                    Lumps are the most common dog insurance claim. Many are harmless, but some need tests or surgery. Always ask your vet to check new or changing lumps.

                                                                    2. Lameness
                                                                    Lameness in dogs means limping, stiffness or trouble walking. It can be caused by sprains, joint issues or injuries. Rest and vet care are usually needed if your dog suffers from lameness.

                                                                    3. Dental disease
                                                                    Dental disease in pets is very common and can lead to pain, infection and tooth loss. Signs include bad breath, red gums or trouble eating.

                                                                    Some breeds of dog are especially prone to dental disease, like the Dachshund. You can learn more about them in our Dachshund pet insurance guide.

                                                                    4. Allergies
                                                                    Dogs can be allergic to food, grass, pollen or fleas. Symptoms include itching, sore skin and ear problems.

                                                                    5. Foreign bodies
                                                                    Dogs often swallow things they shouldn’t, like toys or socks. Foreign body claims often involve scans or surgery.

                                                                    6. Arthritis
                                                                    Arthritis in dogs and cats is common. It causes stiff joints and slower movement, especially in older dogs. Treatment can help with managing the pain and keeping your dog comfortable.

                                                                    Good to know: with our Lifetime Pet Insurance, you can choose cover for vet fees up to £11,000 to help with ongoing health conditions. And we cover any age of dog - from 8 weeks old to very old.

                                                                    You can learn more about pet care and cover for older dogs in our guide - Pet insurance for older dogs.

                                                                    7. Epilepsy and seizures
                                                                    The symptoms of epilepsy in dogs can include shaking, collapse or stiffness. Long term medication is often needed to help manage the condition.

                                                                    8. Vomiting
                                                                    Vomiting can be caused by infections, food problems or swallowed objects. Repeated vomiting should always be checked by a vet.

                                                                    9. Ear infections (otitis)
                                                                    Ear infections are painful and common in dogs. Especially in floppy eared breeds, like Cocker Spaniels.

                                                                    You can learn more about Cocker Spaniel health problems in our Cocker Spaniel breed guide.

                                                                    10. Vomiting and diarrhoea
                                                                    Upset stomachs can pass quickly, but severe or ongoing symptoms may need treatment.

                                                                    Stomach problems can be caused by your dog eating something that’s bad for them. You can learn more in our guide - What food is bad for dogs?

                                                                      Top 10 pet insurance claims for cats

                                                                      Below are the most common claims for cats with Tesco Pet Insurance. And how much the average payout for treatment is.

                                                                      Without pet insurance for your cat, you’d have to pay for the total cost of treatment yourself. You’d also be responsible for the cost of any treatment above the level of cover you’ve chosen.

                                                                        Rank

                                                                        Condition

                                                                        Average claim payout

                                                                        1

                                                                          Dental Disease

                                                                            £246.54

                                                                              2

                                                                                Hyperthyroidism

                                                                                  £483.56

                                                                                    3

                                                                                      Vomiting

                                                                                        £608.30

                                                                                          4

                                                                                            Weight Loss

                                                                                              £639.58

                                                                                                5

                                                                                                  Lameness

                                                                                                    £516.05

                                                                                                      6

                                                                                                        Skin Wound

                                                                                                          £369.06

                                                                                                            7

                                                                                                              Inappetence (loss or lack of appetite)

                                                                                                                £733.87

                                                                                                                  8

                                                                                                                    Arthritis/Degenerative Joint Disease

                                                                                                                      £280.43

                                                                                                                        9

                                                                                                                          Cat Bite Abscess

                                                                                                                            £252.57

                                                                                                                              10

                                                                                                                                Road Traffic Accident

                                                                                                                                  £938.18

                                                                                                                                    *Tesco Pet Insurance claims payment data, January 2025-February 2026. Provided by Pinnacle Insurance Ltd.

                                                                                                                                      Top 10 cat insurance claims explained

                                                                                                                                      Cats tend to hide illness, so it’s important to spot small changes early.

                                                                                                                                      1. Dental disease
                                                                                                                                      Dental problems are the most common cat insurance claim. They can cause pain, drooling and weight loss.

                                                                                                                                      2. Hyperthyroidism
                                                                                                                                      Hyperthyroidism in cats causes weight loss, appetite changes and restlessness. The condition affects older cats. Long-term medication or treatment is usually needed to manage it.

                                                                                                                                      Good to know: with our Lifetime Insurance, you can choose cover for vet fees up to £11,000 to help with ongoing health conditions. And we cover any age of cat - from 8 weeks old to very old.

                                                                                                                                      3. Vomiting
                                                                                                                                      It can be tricky to determine the causes of vomiting in cats. Hairballs, stomach bugs or long term illness could be behind it.

                                                                                                                                      4. Weight loss
                                                                                                                                      Weight loss in cats should always be checked by a vet, especially in senior pets.

                                                                                                                                      5. Lameness
                                                                                                                                      Cats can suffer joint pain or injuries, just like dogs.

                                                                                                                                      6. Skin wounds
                                                                                                                                      Outdoor cats can get cuts and injuries during fights or accidents.

                                                                                                                                      7. Loss of appetite
                                                                                                                                      If your cat stops eating, it can get serious quickly and you’ll need to see your vet.

                                                                                                                                      8. Arthritis
                                                                                                                                      Arthritis can make cats less active or reluctant to jump.

                                                                                                                                      9. Cat bite abscess
                                                                                                                                      Treatment for a cat bite abscess is usually needed if your cat’s been in a fight. The swellings are painful and often need to be drained of fluid or treated with antibiotics.

                                                                                                                                      10. Road traffic accidents
                                                                                                                                      Sadly, accidents on the road remain a common reason for cat insurance claims.

                                                                                                                                        Do breed and age make a difference?

                                                                                                                                        Yes. Our claims data shows certain breeds are more likely to visit the vet.

                                                                                                                                        For example:

                                                                                                                                        • Dogs: Cocker Spaniel health problems often include ear infections, allergies and joint issues.Dogs: Cocker Spaniel health problems often include ear infections, allergies and joint issues.
                                                                                                                                        • Cats: British Shorthair health issues can include dental disease and weight problemsCats: British Shorthair health issues can include dental disease and weight problems

                                                                                                                                        Age matters too.

                                                                                                                                        • Cats tend to develop long term conditions later in life.Cats tend to develop long term conditions later in life.
                                                                                                                                        • Dogs often experience problems earlier.Dogs often experience problems earlier.

                                                                                                                                        You can learn more about common health conditions for cats and dogs in our Dog and cat breed guides.

                                                                                                                                          What our specialists say

                                                                                                                                          "Our data shows how common some health problems are for the nation’s pets. Especially dental disease and mobility issues.

                                                                                                                                          Some problems can’t be avoided. But spotting the signs early, and talking to your vet, can help to prevent them getting worse - and avoid more costly treatment later."

                                                                                                                                          Alex Cross, Chief Customer Officer, Tesco Insurance

                                                                                                                                          The benefits of pet insurance

                                                                                                                                          Any dog or cat can fall ill or have an accident - and treatment can be expensive.

                                                                                                                                          Our Pet Insurance can help to protect both your pet and your pocket, with:

                                                                                                                                          • Cover for any age of cat or dog. We provide pet insurance from 8 weeks old to very old. There’s no upper age limit.Cover for any age of cat or dog.
                                                                                                                                            We provide pet insurance from 8 weeks old to very old. There’s no upper age limit.
                                                                                                                                          • 24/7 vetfone helpline. Get advice for your pet by phone or video call, whenever you need it. From behavioural and nutritional issues to age-related medical problems.24/7 vetfone helpline
                                                                                                                                            Get advice for your pet by phone or video call, whenever you need it. From behavioural and nutritional issues to age-related medical problems.
                                                                                                                                          • Direct payments to your vet. We can pay claims direct to your vet, if they accept direct payments. Excesses apply. Direct payments to your vet.
                                                                                                                                            We can pay claims direct to your vet, if they accept direct payments. Excesses apply.

                                                                                                                                          What does pet insurance cover?

                                                                                                                                          Pet insurance can help with:

                                                                                                                                          • vet bills for illness or injuryvet bills for illness or injury
                                                                                                                                          • ongoing treatment for long term conditions, with Lifetime Insuranceongoing treatment for long term conditions, with Lifetime Insurance
                                                                                                                                          • tests, medication and surgerytests, medication and surgery

                                                                                                                                          With Tesco Pet Insurance, you can choose from 3 different cover options.

                                                                                                                                          • Lifetime Pet Insurance - can help with the cost of treating long-term health conditions.Lifetime Pet Insurance - can help with the cost of treating long-term health conditions.
                                                                                                                                          • Maximum Benefit Pet Insurance - can help with the cost of treating new conditions.Maximum Benefit Pet Insurance - can help with the cost of treating new conditions.
                                                                                                                                          • Time Limited Pet Insurance - covers short-term treatment for your cat or dog.Time Limited Pet Insurance - covers short-term treatment for your cat or dog.

                                                                                                                                          You can save money on all our Pet Insurance policies with your Clubcard. And if you insure more than one pet with us, you’ll get a multi pet discount on each policy.

                                                                                                                                          You can learn more about the benefits of pet insurance in our guide - Why should I get pet insurance?

                                                                                                                                            Help for Pet Insurance customers

                                                                                                                                            Find out how to manage your policy or make a claim if you have Tesco Pet Insurance.

                                                                                                                                            Important information

                                                                                                                                            Tesco Pet Insurance is arranged, administered and underwritten by Pinnacle Insurance Ltd.

                                                                                                                                            vetfone is provided by Vetsdirect Ltd.

                                                                                                                                            You'll find complete details of the cover, monetary limits, exclusions, excesses and terms in our policy documents.

                                                                                                                                              About our data

                                                                                                                                              Tesco Pet Insurance claims payment data, January 2025-February 2026. Provided by Pinnacle Insurance Ltd.

                                                                                                                                                Learn more about Pet Insurance

                                                                                                                                                Find cover for your four-legged friend and save money with your Clubcard.

                                                                                                                                                Not a Clubcard member? It’s free and it saves you money. Join now.

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