A vet emergency in an unfamiliar country is stressful. A little preparation before you leave makes it much easier to get help quickly.
1. Call your pet insurance provider. Our vetfone gives 24/7 access to registered vets and nurses by phone, live chat or video call at no extra cost. Services like this can give you immediate clinical advice before you try to locate a local vet.
2. Find a local vet - research the nearest clinic to your destination before you travel and save the number. Your accommodation or a local tourist office may also be able to help.
3. Contact your pet insurance claims line as soon as possible, so you know what’s covered.
4. Keep all receipts, invoices and treatment records. You’ll need these to make a claim when you return.