We’ve changed the way you sign in.
For Car and Home, you’ll now sign in with the same details you use to shop at Tesco.
So, you’ll only have one password to remember - whether you want to check your documents, make changes to your policy or stock up on some essentials.
Follow our 3-step guide below to find out what you need to do.
Follow our 3-step guide to sign in with Tesco
1
Make sure you have your own Tesco account
If you don’t already have one, we’ll help you set up a Tesco account in your own name. You can use that to sign in to Your Insurance Account.
2
Check your details match in both places
Make sure your first name, last name and postcode are the same in your Tesco account and on your insurance policy. This makes the linking process easy.
3
Link your insurance policy to your account
When you sign in, you might need to link your Tesco account with your insurance policy. So you’ll need to have your policy number handy.
If you already have a Tesco account
Make sure the following details are the same in your Tesco account and on your insurance policy.
- Your first and last nameYour first and last name
- Your postcodeYour postcode
The details need to match exactly, so we can link your policy.
If you know your details don’t match
You can find out how to update them in our FAQs.
If you’re not sure
You can sign in and start the linking process and we’ll let you know if your details match.
Please be aware - If you share your Tesco account with someone, they’ll be able to sign in to your insurance account once your accounts are linked. To prevent this, you might want to change the password on your Tesco account.
What if you don’t have a Tesco account?
To manage your policy online, you’ll need an account. If you don’t already have one, or you don’t have one in your own name, you can register for free.
We can help you set up an account and link your policy. Just click Register for an account on the sign-in screen.
If you want to, you can opt in to Clubcard and marketing communications and hear about exclusive offers from Tesco.
If you don’t want to manage your policy online
You don’t need an account. You can call us for help with your policy, but you might have to pay an admin fee if you want to make any changes.
Frequently asked questions
To manage your policy online, you’ll need an account. If you don’t already have one, or you don’t have one in your own name, you can register for free.
We can help you set up an account and link your policy. Just click Register for an account on the sign-in screen.
If you want to, you can opt in to Clubcard and marketing communications and hear about exclusive offers from Tesco.
You can still receive your documents by post and manage your policy by giving us a call, but you might need to pay an admin fee depending on the change.
Checking your Tesco account
To check your personal details in your Tesco account:
- Sign in to your Tesco account.Sign in to your Tesco account at tesco.com.
- If you don’t see your details when you sign in, select My Account > Details and Preferences.If you don’t see your details when you sign in, select My Account > Details and Preferences.
- Select Personal details > Personal details overview to check your personal details.Select Personal details > Personal details overview to check your personal details.
Checking your insurance policy
Sign in to your Tesco account and start the policy linking process. We’ll let you know if your details match or not.
To make it easier to link your policy to your Tesco account, please make sure your details are exactly the same in both places. If they don’t match, you can either update your Tesco account or make changes on your insurance policy.
Updating your Tesco account
To update your personal details in your Tesco account:
- Sign in and select My Account.Sign in and select My Account.
- Select Details and Preferences.Select Details and Preferences.
- Select Personal details > Personal details overview to check your personal details.Select Personal details > Personal details overview to check your personal details.
- Select Edit next to any details you want to update.Select Edit next to any details you want to update.
Updating your policy details
If your personal details are wrong on your policy, please call our Customer Service team to get them updated.
Car Insurance
Home Insurance
Lines are open Monday to Friday 8am-8pm, Saturday and Sunday 9am-2pm.
If you share a Tesco account with someone, and they know your sign-in details, they’ll be able to sign in to Your Insurance Account. That’s means they’ll see your policy details once you’ve linked your accounts.
To prevent this:
- change the password on your Tesco accountchange the password on your Tesco account
or
- register for a new Tesco account with your own sign-in detailsregister for a new Tesco account with your own sign-in details
We can help you set up an account and link your policy. Just click on Register for an account on the Sign in screen.
If you have 2 accounts for your Car and Home Insurance policies at the moment, you’ll still have 2 accounts after we’ve made the changes.
That means you’ll need 2 Tesco accounts, with different email addresses, to manage your insurance policies.
Enter your email address on the sign in screen to see if your account already exists. If it doesn’t, just click Register for an account and we’ll help you get one set up.
No. You’ll still sign in to your Tesco Pet or Travel Insurance account the same way.