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Pet Insurance policies beginning with PETTS only.
Add Home Emergency Cover to your Tesco Home Insurance policy. Get 24/7 support for a range of emergency repairs - from plumbing to electrical and security, and more.
Home Emergency Cover is underwritten by Inter Partner Assistance S.A.
Broken boilers, newly-sprung leaks. Life can be full of curveballs.
Upgrade your home cover and get help with the unexpected - any time of the day or night. Our Home Emergency Cover offers homeowners extra cover for a range of emergency repairs.
What’s more, Home Emergency Cover comes with Clubcard Prices.
Home Emergency Cover does what it says on the tin. It covers you for emergency repairs at home. And it provides support 24 hours a day.
So, if a pipe bursts in the middle of the night, you won’t wake up to a flooded home.
Home Emergency Cover is only available if you own your own home.
See what’s included with our Essentials and Full Home Emergency cover.
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Cover |
Essentials |
Home Emergency |
|---|---|---|
|
24/7 emergency helpline |
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Internal plumbing and drainage |
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External drainage |
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Electrical emergency |
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Security (windows and doors) |
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Roof damage |
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Heating breakdown |
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Pest infestation |
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No excess |
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For full details of cover, exclusions, monetary limits and terms, please see our Home Emergency policy documents.
If you're a homeowner, you can add Home Emergency Cover when you buy a Tesco Home Insurance policy. Or you can add it on later.
Home Emergency Cover is an optional extra and there’s an additional cost.
Home Emergency Cover can help to give you peace of mind, knowing you’ll get help when you need it most.
Repairs and call-out charges could be expensive without cover, especially in an emergency. And having extra cover means you won’t have to wait to get things fixed.
You can add Home Emergency Cover when you get a quote and buy a Home Insurance policy.
If you already have Tesco Home Insurance, please call us to add Home Emergency Cover to your policy. You won’t need to pay an admin fee for this.
Lines are open Monday to Friday 8am-8pm, Saturday and Sunday 9am-2pm.
If you have difficulties with your hearing or speech, you can contact us through the Relay UK app from BT. Find out how to use Relay UK.
Calls may be recorded.
*This number may be included as part of any inclusive call minutes provided by your phone operator.
Find the right cover to protect the place you call home. And save money with your Clubcard.
Covers the things you own in the house, garage, shed and garden. Suitable for homeowners and renters.
Covers the house you own, the permanent fixtures inside it, and your garage and outbuildings. Suitable for homeowners.
Covers your building and contents in a single policy, which can be cheaper. Suitable for homeowners.
Explore more optional extras available with Tesco Home Insurance.
Provides up to £100,000 in legal expenses. To help you or your family with personal injury claims, contract and employment disputes, and more.
Family Legal Guard is underwritten by AmTrust Specialty Limited.
If you’re already a Tesco Home Insurance customer, find out how to manage your policy, check your documents or make a claim.
Tesco Home Insurance is arranged and administered by Tesco Insurance and is underwritten by Tesco Underwriting Ltd.
Home Emergency Cover is underwritten by Inter Partner Assistance S.A.
Family Legal Guard is underwritten by AmTrust Specialty Limited.
You’ll find complete details of the cover, monetary limits, exclusions, excesses and terms in our policy documents.
Before you buy Tesco Home Insurance, it’s best to check the policy documents and make sure the policy you’ve chosen meets your needs.
The policy booklet and product information documents outline the benefits, limitations and exclusions that’ll apply to your cover.
For Home Insurance policies starting on or after the 22 May 2024
For Home Insurance policies starting before 22 May 2024
Tesco Home Emergency Cover is only suitable for homeowners. It doesn't cover you if you live in a rented home, and you shouldn’t need to take out this kind of cover if you don’t own the property.
If you rent your home, emergency repairs are part of your landlord’s duty of care. That means they’re your landlord’s responsibility.
Our Home Emergency Cover (Full Cover) includes cover for the following pests:
The infestations must be inside your home or directly affecting your living space.
What’s not covered:
If you have our Essentials Home Emergency cover, you won’t be covered for pest infestations.
Our Essentials Home Emergency and Home Emergency Cover both provide the following:
However, some of the home emergencies you’re covered for depend on the level of cover you have.
Full terms, exclusions and conditions can be found in our Optional Extras Policy Booklets.
If you have Home Emergency Cover, you can make a claim 24/7 in one of the following ways:
Need to talk to someone about Home Insurance? Our friendly, UK-based customer service team is here to help.
If you need help to look after your boiler or keep your home safe in stormy weather, take a look at our home insurance guides.
